ITIL® 4 Specialist: Acquiring & Managing Cloud Services
2 Days Training, 1 Day Exam
About this Course:
- The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity.It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.ITIL 4 Specialist: Acquiring & Managing Cloud Services enables professionals to
- Analyze available solutions and potential benefits using a vendor-neutral approach
- Effectively identify, select and deliver optimized cloud services
- Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
- Adopt a customer-focused end-to-end cloud procurement user journey.
Audience:
IT service managers pursuing the ITIL Managing Professional (MP) designation or who operate IT-enabled services would benefit from this course. The ITIL Specialist certification is best suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.
Course Format:
Присъствен (Classroom) Курс в Учебната ни зала или В Офис на Клиент | Онлайн (Online/Virtual) Курс във виртуална зала с инструктор |
Course Language Option:
Български (Bulgarian) | Английски (English) |
You can choose the language in which the training will be conducted – Bulgarian or English. All our instructors are fluent in English.
Student Guides:
The training materials are available in electronic format. They can be used online / offline on any device. Lifetime access.
Lab Environment:
Each student has their own lab environment where the exercises are conducted, part of the course. You do not need to install software on a computer or special hardware requirements.
Participants in a face-to-face format in our Training Center have an individual computer during the training.
At Course Completion:
Lifetime Access - Video Archive 24/7 | Certificate of Course Completion |
Lifetime access to a video archive with recording of each individual lecture.
Official internationally recognized certificate for completed training course.
Course Duration:
- 3 working days (09:00 – 17:00)
2 days training, 1 day exam or 24 hours of training (theory and practice) in non-working hours lasting 2 weeks
Saturday and Sunday 10:00 – 14:00, 14:00 – 18:00, 18:00 – 22:00
Monday and Wednesday 19:00 – 23:00
Tuesday and Thursday 19:00 – 23:00
Payments:
An application for an invoice is accepted at the time of enrollment in the respective course.
An invoice is issued within 7 days of confirming the payment.
Next Class:
For more information, use the contact format. We will contact you to confirm the data.
Prerequisites:
-
- Basic IT Knowledge
The course prepares for the following certification levels:
- ITIL® 4 Specialist: Acquiring & Managing Cloud Services