{"id":52821,"date":"2021-12-05T13:44:19","date_gmt":"2021-12-05T11:44:19","guid":{"rendered":"https:\/\/www.it-training.pro\/?post_type=lp_course&#038;p=52821"},"modified":"2021-12-08T21:02:43","modified_gmt":"2021-12-08T19:02:43","slug":"iso-iec-20000-foundation","status":"publish","type":"lp_course","link":"https:\/\/www.it-training.pro\/en\/courses\/iso-iec-20000-foundation\/","title":{"rendered":"ISO\/IEC 20000 Foundation"},"content":{"rendered":"<div class=\"pdfprnt-buttons pdfprnt-buttons-lp_course pdfprnt-top-right\"><a href=\"https:\/\/www.it-training.pro\/en\/wp-json\/wp\/v2\/lp_course\/52821?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\" ><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/plugins\/pdf-print\/images\/pdf.png\" alt=\"image_pdf\" title=\"Download PDF\" \/><\/a><a href=\"https:\/\/www.it-training.pro\/en\/wp-json\/wp\/v2\/lp_course\/52821?print=print\" class=\"pdfprnt-button pdfprnt-button-print\" target=\"_blank\" ><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/plugins\/pdf-print\/images\/print.png\" alt=\"image_print\" title=\"Print Content\" \/><\/a><\/div><h1 style=\"text-align: center;\">ISO\/IEC 20000 Foundation (PECB)<\/h1>\n<p><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2021\/11\/pecb-new-logo.png\"><img decoding=\"async\" class=\"size-full wp-image-52627 aligncenter\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2021\/11\/pecb-new-logo.png\" alt=\"\" width=\"300\" height=\"95\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\">About this Course:<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>\n<div id=\"course-description-wrapper-first\" class=\"\">\n<p>The PECB ISO\/IEC 20000 Foundation training course enables you to learn the basic elements to implement and manage a Service Management System (SMS) as specified in ISO\/IEC 20000. During this training course, you will be able to understand the different modules of an SMS, including SMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.<\/p>\n<p>After attending this training course, you can sit for the exam, and if you successfully pass the exam, you can apply for the \u201cPECB Certified ISO\/IEC 20000 Foundation\u201d credential.\u00a0 A PECB Foundation certificate shows that you have understood the concepts, principles, and the basic structure of the implementation and management of a service management framework based on the ISO\/IEC 20000 international standard.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 style=\"text-align: center;\">Course Goals\/Skills:<\/h2>\n<ul>\n<li>Understand the elements and operations of a service management system and its principal processes.<\/li>\n<li>Acknowledge the correlation between ISO\/IEC 20000 and other standards and regulatory frameworks.<\/li>\n<li>Understand the approaches, methods and techniques used for the implementation and management of an SMS.<\/li>\n<\/ul>\n<div><\/div>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Course Format:<\/b><\/h2>\n<div class=\"mceTemp\"><\/div>\n\n<table id=\"tablepress-1\" class=\"tablepress tablepress-id-1\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www-cdn.it-training.pro\/wp-content\/uploads\/2019\/11\/teach.png\" alt=\"\" width=\"230\" height=\"230\" class=\"alignnone size-full wp-image-23575\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach.png 230w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach-150x150.png 150w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/a><\/th><th class=\"column-2\"><a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www-cdn.it-training.pro\/wp-content\/uploads\/2019\/11\/learn.png\" alt=\"\" width=\"230\" height=\"230\" class=\"alignnone size-full wp-image-23577\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn.png 230w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn-150x150.png 150w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/a><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><strong><h4>\u041f\u0440\u0438\u0441\u044a\u0441\u0442\u0432\u0435\u043d (Classroom) \u041a\u0443\u0440\u0441 \u0432 \u0423\u0447\u0435\u0431\u043d\u0430\u0442\u0430 \u043d\u0438 \u0437\u0430\u043b\u0430 \u0438\u043b\u0438 \u0412 \u041e\u0444\u0438\u0441 \u043d\u0430 \u041a\u043b\u0438\u0435\u043d\u0442<\/h4><\/strong><\/td><td class=\"column-2\"><strong><h4>\u041e\u043d\u043b\u0430\u0439\u043d (Online\/Virtual) \u041a\u0443\u0440\u0441 \u0432\u044a\u0432 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u043d\u0430 \u0437\u0430\u043b\u0430 \u0441 \u0438\u043d\u0441\u0442\u0440\u0443\u043a\u0442\u043e\u0440<\/h4><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-1 from cache -->\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Course Language Option:<\/b><\/h2>\n\n<table id=\"tablepress-2\" class=\"tablepress tablepress-id-2\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/flag-400.png\" alt=\"\" width=\"400\" height=\"240\" class=\"alignnone size-full wp-image-30057\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/flag-400.png 400w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/flag-400-300x180.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><\/th><th class=\"column-2\"><a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/flag-400-1.png\" alt=\"\" width=\"400\" height=\"240\" class=\"alignnone size-full wp-image-30061\" \/><\/a><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><strong><h4>\u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 (Bulgarian)<\/h4><\/strong><\/td><td class=\"column-2\"><strong><h4>\u0410\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 (English)<\/h4><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-2 from cache -->\n<p>&nbsp;<\/p>\n<p><strong>You can choose the language in which the training will be conducted &#8211; Bulgarian or English. All our instructors are fluent in English.<\/strong><\/p>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Student Guides:<\/b><\/h2>\n<p><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/digital-icon-png-5.png\"><br \/>\n<img decoding=\"async\" class=\" wp-image-31777 aligncenter\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/digital-icon-png-5.png\" alt=\"\" width=\"152\" height=\"151\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/digital-icon-png-5.png 512w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/digital-icon-png-5-300x300.png 300w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/digital-icon-png-5-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/digital-icon-png-5-150x150.png 150w\" sizes=\"(max-width: 152px) 100vw, 152px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h4>The training materials are available in electronic format. They can be used online \/ offline on any device. Lifetime access.<\/h4>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Lab Environment<\/b>:<\/h2>\n<p><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/pc-icon.png\"><img decoding=\"async\" class=\" wp-image-31779 aligncenter\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/pc-icon.png\" alt=\"\" width=\"141\" height=\"141\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/pc-icon.png 512w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/pc-icon-300x300.png 300w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/pc-icon-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2020\/01\/pc-icon-150x150.png 150w\" sizes=\"(max-width: 141px) 100vw, 141px\" \/><\/a><\/p>\n<h4>Each student has their own lab environment where the exercises are conducted, part of the course. You do not need to install software on a computer or special hardware requirements.<br \/>\nParticipants in a face-to-face format in our Training Center have an individual computer during the training.<\/h4>\n<hr \/>\n<h2>At Course Completion:<\/h2>\n<p style=\"text-align: center;\">\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/video2.png\" alt=\"\" width=\"224\" height=\"224\" class=\"alignnone size-full wp-image-24443\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/video2.png 224w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/video2-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/video2-150x150.png 150w\" sizes=\"(max-width: 224px) 100vw, 224px\" \/><\/a><\/th><th class=\"column-2\"><a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/prove.png\" alt=\"\" width=\"224\" height=\"224\" class=\"alignnone size-full wp-image-23579\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/prove.png 230w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/prove-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/prove-150x150.png 150w\" sizes=\"(max-width: 224px) 100vw, 224px\" \/><\/a><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><strong><h4>Lifetime Access - Video Archive 24\/7<\/h4><\/strong><\/td><td class=\"column-2\"><strong><h4>Certificate of Course Completion<\/h4><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-3 from cache --><\/p>\n<h4>Lifetime access to a video archive with recording of each individual lecture.<br \/>\nOfficial internationally recognized certificate for completed training course.<\/h4>\n<hr \/>\n<h2 style=\"text-align: center;\">Course Duration:<\/h2>\n<p><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/time.png\"><img decoding=\"async\" class=\"wp-image-30437 aligncenter\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/time.png\" alt=\"\" width=\"167\" height=\"176\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/time.png 932w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/time-600x631.png 600w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/time-285x300.png 285w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/09\/time-768x808.png 768w\" sizes=\"(max-width: 167px) 100vw, 167px\" \/><\/a><\/p>\n<ul>\n<li>2 working days (09:00 &#8211; 17:00)<br \/>\nor<br \/>\n16 hours\u00a0 training (theory and practice) in non-working hours lasting 1 weeks<br \/>\nSaturday and Sunday 10:00 &#8211; 14:00, 14:00 &#8211; 18:00, 18:00 &#8211; 22:00<br \/>\nMonday and Wednesday 19:00 &#8211; 23:00<br \/>\nTuesday and Thursday 19:00 &#8211; 23:00<\/li>\n<\/ul>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Payments:<\/b><\/h2>\n<p><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/10\/payments.png\"><img decoding=\"async\" class=\"size-full wp-image-21617 aligncenter\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/10\/payments.png\" alt=\"\" width=\"247\" height=\"88\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>An application for an invoice shall be accepted at the time of entry of the relevant course.<\/p>\n<p>An invoice is issued within 7 days of confirmation of payment.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\">Next Class:<\/h2>\n<div  class=\"tribe-compatibility-container\" >\n\t<div\n\t\t class=\"tribe-common tribe-events tribe-events-view tribe-events-view--widget-events-list tribe-events-widget\" \t\tdata-js=\"tribe-events-view\"\n\t\tdata-view-rest-url=\"https:\/\/www.it-training.pro\/en\/wp-json\/tribe\/views\/v2\/html\"\n\t\tdata-view-manage-url=\"1\"\n\t\t\t\t\t\t\tdata-view-breakpoint-pointer=\"13936107-0329-4471-bf60-563e7babbbeb\"\n\t\t\t>\n\t\t<div class=\"tribe-events-widget-events-list\">\n\n\t\t\t\n\t\t\t<script data-js=\"tribe-events-view-data\" type=\"application\/json\">\n\t{\"slug\":\"widget-events-list\",\"prev_url\":\"\",\"next_url\":\"https:\\\/\\\/www.it-training.pro\\\/en\\\/?post_type=tribe_events&eventDisplay=widget-events-list&paged=2\",\"view_class\":\"Tribe\\\\Events\\\\Views\\\\V2\\\\Views\\\\Widgets\\\\Widget_List_View\",\"view_slug\":\"widget-events-list\",\"view_label\":\"View\",\"view\":null,\"should_manage_url\":true,\"id\":null,\"alias-slugs\":null,\"title\":\"Events from 6 June 2026 \\u2013 22 June 2026 \\u2013 IT-Training.pro\",\"limit\":5,\"no_upcoming_events\":false,\"featured_events_only\":null,\"jsonld_enable\":false,\"tribe_is_list_widget\":true,\"admin_fields\":{\"title\":{\"label\":\"Title:\",\"type\":\"text\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-title\",\"name\":\"widget-tribe-widget-events-list[-1][title]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"limit\":{\"label\":\"Show:\",\"type\":\"number\",\"default\":5,\"min\":1,\"max\":10,\"step\":1,\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-limit\",\"name\":\"widget-tribe-widget-events-list[-1][limit]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"metadata_section\":{\"type\":\"fieldset\",\"classes\":\"tribe-common-form-control-checkbox-checkbox-group\",\"label\":\"Display:\",\"children\":{\"cost\":{\"type\":\"checkbox\",\"label\":\"Price\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-cost\",\"name\":\"widget-tribe-widget-events-list[-1][cost]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"venue\":{\"type\":\"checkbox\",\"label\":\"Venue\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-venue\",\"name\":\"widget-tribe-widget-events-list[-1][venue]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"street\":{\"type\":\"checkbox\",\"label\":\"Street\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-street\",\"name\":\"widget-tribe-widget-events-list[-1][street]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"city\":{\"type\":\"checkbox\",\"label\":\"City\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-city\",\"name\":\"widget-tribe-widget-events-list[-1][city]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"region\":{\"type\":\"checkbox\",\"label\":\"State (US) Or Province (Int)\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-region\",\"name\":\"widget-tribe-widget-events-list[-1][region]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"zip\":{\"type\":\"checkbox\",\"label\":\"Postal Code\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-zip\",\"name\":\"widget-tribe-widget-events-list[-1][zip]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"country\":{\"type\":\"checkbox\",\"label\":\"Country\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-country\",\"name\":\"widget-tribe-widget-events-list[-1][country]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"phone\":{\"type\":\"checkbox\",\"label\":\"Phone\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-phone\",\"name\":\"widget-tribe-widget-events-list[-1][phone]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"organizer\":{\"type\":\"checkbox\",\"label\":\"Organizer\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-organizer\",\"name\":\"widget-tribe-widget-events-list[-1][organizer]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"website\":{\"type\":\"checkbox\",\"label\":\"Website\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-website\",\"name\":\"widget-tribe-widget-events-list[-1][website]\",\"options\":[],\"placeholder\":\"\",\"value\":null}},\"parent_classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-metadata_section\",\"name\":\"widget-tribe-widget-events-list[-1][metadata_section]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"taxonomy_section\":{\"type\":\"section\",\"classes\":[\"calendar-widget-filters-container\"],\"label\":\"Filters:\",\"children\":{\"filters\":{\"type\":\"taxonomy-filters\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-filters\",\"label\":\"\",\"name\":\"widget-tribe-widget-events-list[-1][filters]\",\"options\":[],\"placeholder\":\"\",\"value\":null,\"list_items\":[]},\"operand\":{\"type\":\"fieldset\",\"classes\":\"tribe-common-form-control-checkbox-radio-group\",\"label\":\"Operand:\",\"selected\":\"OR\",\"children\":[{\"type\":\"radio\",\"label\":\"Match any\",\"button_value\":\"OR\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-operand\",\"name\":\"widget-tribe-widget-events-list[-1][operand]\",\"options\":[],\"placeholder\":\"\",\"value\":null},{\"type\":\"radio\",\"label\":\"Match all\",\"button_value\":\"AND\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-operand\",\"name\":\"widget-tribe-widget-events-list[-1][operand]\",\"options\":[],\"placeholder\":\"\",\"value\":null}],\"parent_classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-operand\",\"name\":\"widget-tribe-widget-events-list[-1][operand]\",\"options\":[],\"placeholder\":\"\",\"value\":null}},\"parent_classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-taxonomy_section\",\"name\":\"widget-tribe-widget-events-list[-1][taxonomy_section]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"taxonomy\":{\"type\":\"taxonomy\",\"classes\":\"calendar-widget-add-filter\",\"label\":\"Add a filter:\",\"placeholder\":\"Select a Taxonomy Term\",\"parent_classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-taxonomy\",\"name\":\"widget-tribe-widget-events-list[-1][taxonomy]\",\"options\":[],\"value\":null},\"no_upcoming_events\":{\"label\":\"Hide this widget if there are no upcoming events.\",\"type\":\"checkbox\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-no_upcoming_events\",\"name\":\"widget-tribe-widget-events-list[-1][no_upcoming_events]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"featured_events_only\":{\"label\":\"Limit to featured events only\",\"type\":\"checkbox\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-featured_events_only\",\"name\":\"widget-tribe-widget-events-list[-1][featured_events_only]\",\"options\":[],\"placeholder\":\"\",\"value\":null},\"jsonld_enable\":{\"label\":\"Generate JSON-LD data\",\"type\":\"checkbox\",\"parent_classes\":\"\",\"classes\":\"\",\"dependency\":\"\",\"id\":\"widget-tribe-widget-events-list--1-jsonld_enable\",\"name\":\"widget-tribe-widget-events-list[-1][jsonld_enable]\",\"options\":[],\"placeholder\":\"\",\"value\":null}},\"venue\":false,\"country\":false,\"street\":false,\"city\":false,\"region\":false,\"zip\":false,\"phone\":false,\"cost\":false,\"organizer\":false,\"website\":false,\"operand\":\"OR\",\"filters\":{\"post_tag\":[],\"tribe_events_cat\":[]},\"address\":false,\"events\":[10007869,10008168,10008124,10008125,10008126],\"url\":\"https:\\\/\\\/www.it-training.pro\\\/en\\\/?post_type=tribe_events&eventDisplay=widget-events-list\",\"url_event_date\":false,\"bar\":{\"keyword\":\"\",\"date\":\"\"},\"today\":\"2026-06-06 00:00:00\",\"now\":\"2026-06-06 20:33:41\",\"home_url\":\"https:\\\/\\\/www.it-training.pro\\\/en\\\/\",\"rest_url\":\"https:\\\/\\\/www.it-training.pro\\\/en\\\/wp-json\\\/tribe\\\/views\\\/v2\\\/html\",\"rest_method\":\"GET\",\"rest_nonce\":\"\",\"today_url\":\"https:\\\/\\\/www.it-training.pro\\\/en\\\/?post_type=tribe_events&eventDisplay=widget-events-list&rest_route=%2Fwp%2Fv2%2Flp_course%2F52821\",\"today_title\":\"Click to select today's date\",\"today_label\":\"Today\",\"prev_label\":\"\",\"next_label\":\"\",\"date_formats\":{\"compact\":\"Y-m-d\",\"month_and_year_compact\":\"Y-m\",\"month_and_year\":\"F Y\",\"time_range_separator\":\" - \",\"date_time_separator\":\" @ \"},\"messages\":[],\"start_of_week\":\"1\",\"header_title\":\"\",\"header_title_element\":\"h1\",\"content_title\":\"\",\"show_content_title\":false,\"breadcrumbs\":[],\"backlink\":false,\"before_events\":\"\",\"after_events\":\"\\n<!--\\nThis calendar is powered by The Events 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class=\"tribe-events-widget-events-list__event-header\">\n\t\t\t\t\t<div class=\"tribe-events-widget-events-list__event-datetime-wrapper tribe-common-b2 tribe-common-b3--min-medium\">\n\t\t<time class=\"tribe-events-widget-events-list__event-datetime\" datetime=\"2026-06-22\">\n\t\t<span class=\"tribe-event-date-start\">22 June 2026 @ 09:00<\/span> - <span class=\"tribe-event-date-end\">26 June 2026 @ 17:00<\/span> <span class='timezone'> EEST <\/span>\t<\/time>\n\t\n<span class=\"tribe-events-calendar-series-archive__container\">\n\t<a\n\t\thref=\"https:\/\/www.it-training.pro\/en\/series\/ec-council-certified-ethical-hacker-cehv13-en\/\"\n\t\taria-label=\"Event series: EC-Council &#8211; Certified Ethical Hacker (CEHv13 EN)\"\n\t\tclass=\"tribe-events-calendar-series-archive__link\"\n\t>\n\t\t\n<svg  class=\"tribe-common-c-svgicon tribe-common-c-svgicon--series tribe-events-series-archive__icon\"  width=\"14\" height=\"12\" viewBox=\"0 0 14 12\" fill=\"none\" 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We will contact you to confirm the data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ISO\/IEC 20000 Foundation (PECB) &nbsp; About this Course: The PECB ISO\/IEC 20000 Foundation training course enables you to learn the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":52629,"comment_status":"closed","ping_status":"closed","template":"","course_category":[3761,5500,5494],"course_tag":[],"class_list":["post-52821","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-instructor-lead-training","course_category-iso-iec-20000-en","course_category-pecb-en","pmpro-has-access","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ISO\/IEC 20000 Foundation Course - IT-Training.pro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.it-training.pro\/en\/courses\/iso-iec-20000-foundation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISO\/IEC 20000 Foundation Course - 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