{"id":62578,"date":"2023-02-16T00:56:48","date_gmt":"2023-02-15T22:56:48","guid":{"rendered":"https:\/\/www.it-training.pro\/courses\/supporting-and-troubleshooting-windows-11-55342\/"},"modified":"2023-02-16T01:06:17","modified_gmt":"2023-02-15T23:06:17","slug":"supporting-and-troubleshooting-windows-11-55342","status":"publish","type":"lp_course","link":"https:\/\/www.it-training.pro\/en\/courses\/supporting-and-troubleshooting-windows-11-55342\/","title":{"rendered":"Supporting and Troubleshooting Windows 11 (55342)"},"content":{"rendered":"<div class=\"pdfprnt-buttons pdfprnt-buttons-lp_course pdfprnt-top-right\"><a href=\"https:\/\/www.it-training.pro\/en\/wp-json\/wp\/v2\/lp_course\/62578?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\" ><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/plugins\/pdf-print\/images\/pdf.png\" alt=\"image_pdf\" title=\"Download PDF\" \/><\/a><a href=\"https:\/\/www.it-training.pro\/en\/wp-json\/wp\/v2\/lp_course\/62578?print=print\" class=\"pdfprnt-button pdfprnt-button-print\" target=\"_blank\" ><img decoding=\"async\" src=\"https:\/\/www.it-training.pro\/wp-content\/plugins\/pdf-print\/images\/print.png\" alt=\"image_print\" title=\"Print Content\" \/><\/a><\/div><h1 style=\"text-align: center;\">Supporting and Troubleshooting Windows 11 (55342)<\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\"><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-300x197.png\"><img decoding=\"async\" class=\"alignnone wp-image-6709 size-medium\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-300x197.png\" alt=\"\" width=\"300\" height=\"197\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-300x197.png 300w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-600x394.png 600w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-230x151.png 230w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-350x230.png 350w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner-480x315.png 480w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2018\/10\/microsoft-partner.png 660w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/h1>\n<hr \/>\n<h2 style=\"text-align: center;\">About this Course:<\/h2>\n<p>This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding:<\/p>\n<ul>\n<li>Important Windows 11 features<\/li>\n<li>How these features are used in an Active Directory<\/li>\n<li>How to troubleshoot these features<\/li>\n<\/ul>\n<hr \/>\n<h2 style=\"text-align: center;\">Course Skills<\/h2>\n<ul>\n<li>Describe the processes involved in planning and using a troubleshooting methodology for Windows 11.<\/li>\n<li>Troubleshoot startup issues and operating system services on a Windows 11 PC.<\/li>\n<li>Perform system recovery.<\/li>\n<li>Resolve issues related to hardware devices and device drivers.<\/li>\n<li>Administer Windows 11 devices.<\/li>\n<li>Troubleshoot issues related to network connectivity.<\/li>\n<li>Configure Windows 11 devices by using Group Policy.<\/li>\n<li>Configure and troubleshoot user settings.<\/li>\n<li>Configure and troubleshoot resource access.<\/li>\n<li>Implement remote connectivity.<\/li>\n<li>Deploy and troubleshoot applications.<\/li>\n<li>Maintain Windows 11 devices.<\/li>\n<li><\/li>\n<\/ul>\n<hr \/>\n<h2 style=\"text-align: center;\">Audience:<\/h2>\n<div class=\"lb-rtxt\">\n<ul>\n<li>The primary audience for this course is Desktop Support Technicians (DSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. These DSTs focus on a broad range of technical issues for:\n<ul>\n<li>Windows 11<\/li>\n<li>Devices<\/li>\n<li>Cloud services<\/li>\n<li>Apps<\/li>\n<li>Networking<\/li>\n<li>Hardware<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<div><\/div>\n<hr \/>\n<h2 style=\"text-align: center;\">Course Format:<\/h2>\n<figure id=\"attachment_23575\" aria-describedby=\"caption-attachment-23575\" style=\"width: 230px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach.png\"><img decoding=\"async\" class=\"wp-image-23575 size-full\" title=\"\u041f\u0440\u0438\u0441\u044a\u0441\u0442\u0432\u0435\u043d \u041a\u0443\u0440\u0441\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach.png\" alt=\"\" width=\"230\" height=\"230\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach.png 230w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/teach-150x150.png 150w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/a><figcaption id=\"caption-attachment-23575\" class=\"wp-caption-text\"><strong>Classroom<\/strong><\/figcaption><\/figure>\n<figure id=\"attachment_23577\" aria-describedby=\"caption-attachment-23577\" style=\"width: 230px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn.png\"><img decoding=\"async\" class=\"wp-image-23577 size-full\" title=\"\u041e\u043d\u043b\u0430\u0439\u043d (Live) \u041e\u0442\u0434\u0430\u043b\u0435\u0447\u0435\u043d\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn.png\" alt=\"\" width=\"230\" height=\"230\" srcset=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn.png 230w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn-100x100.png 100w, https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/11\/learn-150x150.png 150w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/a><figcaption id=\"caption-attachment-23577\" class=\"wp-caption-text\"><strong>Online<\/strong><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>Course Language Option: You can choose the language in which the training will be conducted &#8211; Bulgarian or English. All our instructors are fluent in English.<\/p>\n<p>Student Guides: The training materials are available in electronic format. They can be used online \/ offline on any device. Lifetime access.<\/p>\n<p>Lab Environment: Each student has their own lab environment where the exercises are conducted, part of the course. You do not need to install software on a computer or special hardware requirements. Participants in a face-to-face format in our Training Center have an individual computer during the training.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\">Course Duration:<\/h2>\n<ul>\n<li>4 working days (09:00 &#8211; 17:00)\n<p>or<\/p>\n<p>32 hours\u00a0 training (theory and practice) in non-working hours lasting 4 weeks<br \/>\nSaturday and Sunday 10:00 &#8211; 14:00, 14:00 &#8211; 18:00, 18:00 &#8211; 22:00<br \/>\nMonday and Wednesday 19:00 &#8211; 23:00<br \/>\nTuesday and Thursday 19:00 &#8211; 23:00<\/li>\n<\/ul>\n<hr \/>\n<h2 style=\"text-align: center;\"><b>Payment:<\/b><\/h2>\n<p><a href=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/10\/payments.png\"><img decoding=\"async\" class=\"size-full wp-image-21616 aligncenter\" src=\"https:\/\/www.it-training.pro\/wp-content\/uploads\/2019\/10\/payments.png\" alt=\"\" width=\"247\" height=\"88\" \/><\/a><\/p>\n<p>An application for an invoice shall be accepted at the time of entry of the relevant 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tribe-common-c-svgicon--messages-not-found tribe-events-c-messages__message-icon-svg\" \taria-hidden=\"true\"\n\tviewBox=\"0 0 21 23\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n>\n\t<g fill-rule=\"evenodd\">\n\t\t<path d=\"M.5 2.5h20v20H.5z\"\/>\n\t\t<path stroke-linecap=\"round\" d=\"M7.583 11.583l5.834 5.834m0-5.834l-5.834 5.834\" class=\"tribe-common-c-svgicon__svg-stroke\"\/>\n\t\t<path stroke-linecap=\"round\" d=\"M4.5.5v4m12-4v4\"\/>\n\t\t<path stroke-linecap=\"square\" d=\"M.5 7.5h20\"\/>\n\t<\/g>\n<\/svg>\n<span class=\"tribe-common-a11y-visual-hide\">\n\tNotice<\/span>\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t data-key=\"0\" >\n\t\t\t\t\tThere are no upcoming events.\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n<script data-js='tribe-events-view-nonce-data' type='application\/json'>{\"tvn1\":\"459a6a1f7e\",\"tvn2\":\"\"}<\/script>\n<p>For more information, use the contact format. We will contact you to confirm the data.<\/p>\n<p>This Class will teach you how to pass the following exams:<\/p>\n<p>&nbsp;<\/p>\n<div class=\"course-section\" tabindex=\"0\" data-section=\"6\">\n<div class=\"course-section__heading\">\n<hr \/>\n<h2 class=\"course-section__title\" style=\"text-align: center;\">\nPrerequisites:<\/h2>\n<\/div>\n<div class=\"course-section__content\">\n<div class=\"course-section__rtf\">\n<ul>\n<li>\n<div class=\"editor\">\n<ul>\n<li>Networking fundamentals, including Transmission Control Protocol \/Internet Protocol (TCP\/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).<\/li>\n<li>Microsoft Active Directory Domain Services (AD DS) principles.<\/li>\n<li>Understanding of the Public Key Infrastructure (PKI) components.<\/li>\n<li>Windows Server fundamentals.<\/li>\n<li>Microsoft Windows Client essentials; for example, experience with Windows 10 or 11 or knowledge from the M70697A: Implementing and Managing Windows 11 course.<\/li>\n<li><\/li>\n<\/ul>\n<\/div>\n<\/li>\n<\/ul>\n<h3 class=\"title is-2 is-responsive\"><\/h3>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Supporting and Troubleshooting Windows 11 (55342) About this Course: This is a 4-day ILT course that is designed to provide [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":62576,"comment_status":"closed","ping_status":"closed","template":"","course_category":[3761,3786],"course_tag":[6253,4057,6254,6255,4112,6256],"class_list":["post-62578","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-instructor-lead-training","course_category-microsoft-en","course_tag-55342-en","course_tag-microsoft-en","course_tag-microsoft-55342-en","course_tag-supporting-en","course_tag-troubleshooting-en","course_tag-windows-11-en","pmpro-has-access","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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