ITIL® 4 Strategist Direct Plan and Improve
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
About This Course:
- The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. The course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction. With the help of ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® Strategist: Direct, Plan, and Improve certification exam.The ITIL® 4 Strategist: Direct, Plan, and Improve course is designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. Therefore, it is the universal module, that will be a key component of both, ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. Exam Voucher Included.
Course Goals:
At the end of this course, participants will be able to:
- Understand the key concepts of direction, planning, improvement.
- Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context.
- Understand the role of GRC and know how to integrate the principles and methods into the service value system.
- Understand and know how to use the key principles and methods of continual improvement for all types of improvements.
- Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement.
- Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement.
- Understand and know how to direct, plan, and improve value streams and practices.
Course Format:
Присъствен (Classroom) Курс в Учебната ни зала или В Офис на Клиент | Онлайн (Online/Virtual) Курс във виртуална зала с инструктор |
Course Language Option:
Български (Bulgarian) | Английски (English) |
You can choose the language in which the training will be conducted – Bulgarian or English. All our instructors are fluent in English.
Student Guides:
The training materials are available in electronic format. They can be used online / offline on any device. Lifetime access.
Lab Environment:
Each student has their own lab environment where the exercises are conducted, part of the course. You do not need to install software on a computer or special hardware requirements.
Participants in a face-to-face format in our Training Center have an individual computer during the training.
At Course Completion:
Exam Voucher | Letter of Course Attendance |
Exam Voucher for 1 free Exam Attempt. Exam/Voucher and Training cannot be sold seperately/only one.
Approved Letter of Course Attendance
Course Duration:
- 3 working days (09:00 – 17:00)or
24 hours training (theory and practice) in non-working hours lasting 3 weeks
Saturday and Sunday 10:00 – 14:00, 14:00 – 18:00, 18:00 – 22:00
Monday and Wednesday 19:00 – 23:00
Tuesday and Thursday 19:00 – 23:00
Payments:
An application for an invoice shall be accepted at the time of entry of the relevant course.
An invoice is issued within 7 days of confirmation of payment.
Next Class:
For more information, use the contact format. We will contact you to confirm the data.
This Class will teach you how to pass the following exams:
- ITIL® 4 Strategist Direct Plan and Improve
Instructors
Target audiences
- IT Support Staff
- IT Consultants
- Business Managers
- Business Process Owners
- IT Developers
- Service Providers
- System Integrators
- Anyone working in a Devops team