Manage Outlook settings and processes
Customize Outlook settings
change the display of messages, calendar items, contact records, and tasks
add accounts
configure automatic replies
Configure mail settings
specify default fonts for new messages and responses
customize reply message settings
create, assign, and modify signatures
Perform search operations
create search folders
search for messages, calendar items, contacts, and tasks
search by using advanced find
Print and save information
print message, calendar, contact, and task information
save message attachments
preview message attachments
save messages in alternative formats
Manage messages
Create messages
add or remove message attachments
designate recipients by using courtesy copy (CC) and blind courtesy copy (BCC)
use @mention to get someone’s attention
forward and reply to messages
flag outgoing messages for follow up
set the importance and sensitivity of outgoing messages
Insert message content
insert hyperlinks
insert images
add signatures to individual messages
Organize and manage messages
sort messages
create folders
move messages between folders
categorize messages
flag received messages
ignore conversations
change the display of messages
Manage schedules
Create and manage calendars
set calendar work times
manage multiple calendars
Create appointments, meetings and events
create recurring calendar items
cancel meetings
create calendar items from messages
set calendar item times and time zones
set up meetings by using the scheduling assistant
set availability for calendar items
Organize and manage appointments, meetings, and events
forward calendar items
configure reminders
invite meeting participants
respond to invitations
update individual or recurring calendar items
Manage contacts and tasks
Create and manage contact records
import contacts from external sources
edit contact information
share contacts
Create and manage contact groups
create and delete contact groups
add contacts to existing contact groups
update contacts within contact groups
delete contact group members
Create and manage tasks
Create and manage tasks
MO-400 – Microsoft Outlook (Outlook and Outlook 2019)
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