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ITIL 4 – Foundation

8 януари 2024 @ 09:00 - 10 януари 2024 @ 17:00 EET

Euro550

ITIL 4 – Foundation

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


About this Course:

  • ITIL 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation. Exam Voucher Included.

Course Goals:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL 4
  • The four dimensions of Service Management
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
  • How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

Audience:

  • Those who require a basic understanding of the ITIL framework
  • Those who want to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL.

Duration 3 days (2 days training + exam/exam prep)

Delivery: Online

Language: English or Bulgarian

Enroll here: ITIL 4 – Foundation Course – IT-Training.pro

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Details

Start:
8 януари 2024 @ 09:00 EET
End:
10 януари 2024 @ 17:00 EET
Cost:
Euro550
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Website:
https://www.it-training.pro/en/courses/itil-4-foundation/

Organizer

IT-Training.pro
Phone
0 888 57 27 95
Email
info@it-training.pro
View Organizer Website

Venue

IT-Training.pro
Велчо Атанасов 12
Sofia, 1505 България
+ Google Map
Phone
0888572795
View Venue Website