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ITIL 4 – Foundation

17 юни 2024 @ 09:00 - 19 юни 2024 @ 17:00 EEST

|Recurring Event (See all)

An event every 4 weeks that begins at 09:00 on понеделник, happening 15 times

Euro700

ITIL 4 – Foundation

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


About this Course:

  • ITIL 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation. Exam Voucher Included.

Course Goals:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL 4
  • The four dimensions of Service Management
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
  • How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

Audience:

  • Those who require a basic understanding of the ITIL framework
  • Those who want to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL.

Duration 3 days (2 days training + exam/exam prep)

Delivery: Online

Language: English or Bulgarian

ITIL 4 – Foundation Course – IT-Training.proti

Details

Start:
17 юни 2024 @ 09:00 EEST
End:
19 юни 2024 @ 17:00 EEST
Cost:
Euro700
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Website:
https://www.it-training.pro/courses/itil-4-foundation/

Организатор

IT-Training.pro
Phone
0 888 57 27 95
Email
info@it-training.pro
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Място

IT-Training.pro
Велчо Атанасов 12
Sofia, 1505 България
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Phone
0888572795
View Място Website