Technical Communication encompasses research, design, creation, management, delivery and distribution of technical content in the form of documentation and training tailored to the needs of the intended audience. Professional technical communicators translate complex ideas into simple language. The results of their work include, but are not limited to: user guides, online help, presentations, release notes, process documents, knowledge bases, e-learning, etc.

ITCQF® Certified Technical Communication Professional is a comprehensive technical communication certification program developed in cooperation with recognized techcomm experts, and is based on existing international standards. The program is designed to facilitate the learning process for aspiring technical communicators, as well as to supplement and organize the knowledge of already experienced techcomm specialists. Ultimately, ITCQF® provides a means to standardize the terminology, processes and best practices used by professionals across the world in different organizations.

Foundation Level

The Foundation Level program comprises the following components: Fundamentals of Technical Communication, Types of Technical Communication Deliverables, Content Creation Process, Information Design and Editing, Technical Communication Management, and Tool Support for Technical Communication.

Target Group
The Foundational Level of the Certified Technical Communication Professional training program aims at all individuals who are involved in technical communication activities of any kind. This includes individuals holding such positions as: technical writers, technical editors, graphic designers, information architects, usability experts, user experience designers, user interface designers, technical trainers, technical translators. The foundation level also addresses the needs of individuals holding such positions as project managers, quality managers, software development managers, business analysts, IT managers or management consultants who are eager to acquire basic knowledge and a fundamental understanding of technical communication principles.

Certification requirements
There are no formal requirements for certification. Nevertheless, we recommend participation in a training program offered by an ITCQF accredited training provider prior to taking the exam. In order to acquire the title of ITCQF Certified Technical Communication Professional you simply have to pass the Foundation Level exam.

Once achieved, The ITCQF® Certified Technical Communication Professional certificate does not expire.

ITCQF in a Nutshell
Download the ITCQF presentation here.

ITCQF Foundation Level Syllabus
Download the syllabus here.